A freeze split in an outside wall wets a North End bungalow after the thaw
What homeowners notice
After a run of hard-freeze nights, a homeowner sees a brown stain spread low on a kitchen wall as the weather warms. A supply line in the outside wall split while frozen and started to flow once the ice melted.
What we do
With the main closed, the technician traces the wet path with a meter and thermal camera, opens only the soaked drywall and insulation, and sets dehumidifiers and air movers. A plumber repairs the line separately.
What to expect
The wall cavity reaches its dry reading after several visits, and rebuilding is quoted once the framing is signed off as dry.
Canal seepage fills the crawl space under a newer Kuna home
What homeowners notice
A few weeks into irrigation season, a family notices cold floors and a musty smell. A look through the crawl space hatch shows pooled water, sagging insulation and a torn vapor barrier, and a neighbor along the same lateral reports the same.
What we do
The technician pumps the standing water, bags the wet insulation, cleans silt from the soil surface and dries the framing with dehumidifiers and air movers. The homeowner reports the water to the irrigation district with dated photographs.
What to expect
Readings on the joists and subfloor are logged at each visit until they match a dry reference, and a drainage contractor is suggested for the grading near the foundation.
High river flows reach a lower level in Garden City
What homeowners notice
In a heavy runoff spring, the Boise River rises and water enters a low part of a Garden City house, leaving mud on the floor and a smell of silt. The water is treated as Category 3 from the start.
What we do
Crews in protective gear pump the water in stages, shovel out silt, remove carpet, pad and wet drywall, then wash and disinfect hard surfaces before drying the slab and framing.
What to expect
The homeowner receives photographs and a moisture log for the insurer, and a mold inspection is booked if the readings show the structure stayed wet.
A failing water heater wets the closet floor of a Meridian home
What homeowners notice
A homeowner finds a damp patch in the hallway beside a utility closet. The tank has corroded at the base and has been weeping for some time, soaking the closet floor and the base of the wall behind it.
What we do
The cold supply is closed and the power switched off, standing water is extracted, wet drywall base and insulation are removed, and the subfloor and framing are dried in place. A plumber replaces the heater and adds a drain pan.
What to expect
Readings in the closet floor and wall match a dry reference before the new heater is installed on a dry platform.
A discharged sprinkler head wets two floors of a downtown office
What homeowners notice
In an older downtown building, a sprinkler head discharges overnight and water runs through the ceiling of a suite and into the one below. The property manager shuts off the zone and calls for help.
What we do
The crew extracts water, lifts wet carpet tile, removes soaked ceiling tiles and insulation, and dries both suites with air movers and dehumidifiers, working in phases so the second tenant can keep part of the space in use.
What to expect
A written scope, photographs and daily readings go to the manager, the tenants and the insurers, and a fire protection contractor services the system.
A hot-water heating line leaks in an older East End house
What homeowners notice
Steam and a warm, damp smell come from a closet in an older house on a geothermal heating line. A fitting near the heat exchanger has let go, and the water on the floor is hot.
What we do
The homeowner keeps clear while the line is isolated, then the crew extracts the water once it cools, reads the plaster and floor with a thermal camera and dries the wet areas with controlled airflow, taking care with the older finishes.
What to expect
Readings settle at a dry reference, and a plumber familiar with the system repairs the fitting.
A pipe in an unheated shop splits and drains into a farmhouse wall in Melba
What homeowners notice
A supply line running to a detached shop freezes during a hard cold snap and splits. The water drains back along the line and into the wall of the attached mudroom, and the owner finds it days later.
What we do
The line is shut off at the house, standing water is extracted, wet insulation is removed from the wall and the framing and floor are dried with dehumidifiers and air movers. A plumber replaces the split section.
What to expect
Readings confirm the wall is dry before the owner insulates the line and the shop wall.
A stopped sump pump floods the finished basement of a Nampa house
What homeowners notice
During a spell of high groundwater, the sump pump stops after a power flicker and water rises through a finished basement, wetting carpet, pad and the base of the drywall.
What we do
The technician pumps the water, lifts the pad, cuts the drywall back above the wet line and runs dehumidifiers and air movers in the closed space. A drainage contractor is suggested to look at the pump and its backup power.
What to expect
Slab and framing readings are logged at each visit until they reach the dry goal, and the homeowner keeps the photographs and log for the insurer.
A split washer hose wets the floor of a Central Bench ranch house
What homeowners notice
A braided hose behind a washing machine lets go while the family is out, and clean water spreads across the laundry floor and into the hallway of a mid-century single-storey house.
What we do
The valve is closed, the water extracted, and wet pad and baseboard are removed. A meter shows the subfloor under the hall is wet, and air movers and a dehumidifier dry it in place.
What to expect
The floor reads dry on the final visit, and the family replaces the other hoses at the same time.
2 to 3 days typical visit
Have the same problem?
Call and tell us what you see. We will tell you what it likely is and what it usually costs before anyone drives out.
